Shipping policy


Shipping Policy

 


Effective Date: 2/17/2026


Thank you for supporting Growth Hub Woodcraft. Every piece is handcrafted with care, and we are committed to delivering your order safely and efficiently.

 

 

 

1. Processing Time

 


All orders are processed within (1–2 business days) unless otherwise stated.


Please note:

 

  • Custom and personalized items require additional production time.

  • Furniture and large builds may have extended lead times depending on project scope.

  • Processing time is separate from shipping time.

 


If you need an item by a specific date, please contact us before placing your order.

 

 

 

2. Shipping Rates & Delivery Estimates

 


Shipping rates are calculated at checkout based on:

 

  • Package size and weight

  • Delivery destination

  • Selected shipping method

 


Estimated delivery times are provided by the carrier and are not guaranteed.


We are not responsible for shipping delays caused by:

 

  • Carrier delays

  • Weather conditions

  • Holidays

  • Incorrect shipping addresses provided by the customer

 

 

 

 

3. Custom & Large Item Shipping

 


For custom furniture or oversized pieces:

 

  • Shipping timelines will be discussed prior to fulfillment if necessary

  • Freight delivery may require scheduled appointments

  • The customer is responsible for ensuring safe and accessible delivery space

 


Additional fees may apply for remote locations or special delivery requirements.

 

 

 

4. Order Tracking

 


Once your order ships, you will receive a confirmation email with tracking information.


Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

 

 

 

5. Shipping Address Accuracy

 


Customers are responsible for providing accurate shipping information.


If an incorrect address is provided:

 

  • We are not responsible for lost packages

  • Additional shipping charges may apply to reship the order

 

 

 

 

6. Damaged or Lost Packages

 


We carefully package every item to ensure safe delivery.


If your item arrives damaged:

 

  • Contact us within 7 days of delivery

  • Include photos of the item, packaging, and shipping label

 


Failure to report damage within this timeframe may result in denial of a claim.


If a package is lost in transit, we will work with the carrier to resolve the issue.

 

 

 

7. International Shipping (If Applicable)

 


Customers are responsible for:

 

  • Customs fees

  • Import duties

  • Taxes imposed by their country

 


Delivery times may vary depending on customs processing.

 

 

 

8. Local Pickup (If Offered)

 


If local pickup is available:

 

  • Customers will be notified when their order is ready

  • Orders must be picked up within [2 days] unless otherwise arranged

 

 

 

 

9. Contact Us

 


If you have any questions about shipping, please contact us at:


Email: growthubllc@gmail.com

Business Name: Growth Hub Woodcraft LLC